Frequently Asked Questions
Find answers to common questions about our fine jewelry and services
How do I determine my correct ring size?
We provide a comprehensive size guide on each product page. For the most accurate fit, we recommend visiting a local jeweler or using our printable ring sizer.
Does my purchase include a certificate of authenticity?
Yes, all Effy Jewelry pieces come with a certificate of authenticity and a limited lifetime warranty to ensure the quality of your investment.
Can I request a custom jewelry design?
While we offer a vast collection of signature designs, we do offer limited customization on select pieces. Please contact our concierge for specific requests.
How should I care for my fine jewelry?
We recommend cleaning your jewelry with a soft brush and mild soap. Avoid harsh chemicals and store each piece separately to prevent scratching.
Are your diamonds and gemstones ethically sourced?
Effy Jewelry is committed to ethical sourcing. All our diamonds are conflict-free and compliant with the Kimberley Process.
Do you offer professional appraisals?
Yes, formal appraisals for insurance purposes are available upon request for most fine jewelry purchases.